Sometimes consultants can fix things really fast because we have seen the problem before or recognize a pattern from previous issues. Sometimes, Civi consultants are just as lost as you and need your help to fix a problem.
Hear from Tommy Bobo, who handles most Civi911 requests, about the causes of many of CiviCRM issues and steps to take to figure out why your site, donation page, CiviMail or search functions aren't working.
Learn how to read your errors and actually know what they mean. From there you can be even better equiped to solve your issue on your own or communicate the issue to an expert.